Privacy Policy

Last updated: April 9, 2025

1. Information We Collect

We collect information you provide directly — including your name, email address, shipping address, and payment details when you place an order. We also collect usage data such as pages visited, products viewed, and device/browser information through analytics tools.

2. How We Use Your Information

We use your information to process orders, send order confirmations and shipping updates, operate the Royal Circle loyalty programme, respond to enquiries, and improve our website and product selection. We do not sell your personal data to third parties.

3. Data Sharing

We share data only with trusted service providers necessary to operate our business: Stripe (payment processing), Clerk (authentication), Vercel (hosting), Resend (transactional email), and shipping carriers. Each provider is bound by their own privacy policies.

4. Cookies

We use essential cookies to keep your cart session active and authentication secure. We also use analytics cookies to understand how visitors use our site. You can control cookie preferences in your browser settings or via our Cookie Settings link.

5. Your Rights

Depending on your location, you may have rights to access, correct, or delete your personal data, or to opt out of marketing communications. Contact us at privacy@premiumoudh.com to exercise any of these rights.

6. Data Retention

We retain order data for 7 years for legal and accounting purposes. Account data is retained until you delete your account. You may request deletion at any time.

7. Contact

For privacy enquiries, email privacy@premiumoudh.com